TAS · Team Akshay Sharma

Support

Android and iOS · com.humblesolutions.tas

Write to executives@humblesolutions.in and somebody will reply. Tell us the name and mobile number on your record and what you were trying to do — that is usually enough to sort it out in one reply.

TAS is a private application used by the campaign team of Akshay Sharma to organise its own workers. There is no public sign-up: an account exists only because somebody already on the team created it. If you reached this page looking for an app to join, there is nothing here for you to sign up to.

Common problems

I cannot sign in

You sign in with the username your leader gave you, not your phone number and not an email address. If it is refused, check you are using the username rather than the number. If you still cannot get in, ask the person who registered you — they can see your username — or write to us.

I have forgotten my password

Passwords are set by the people above you in the team, not reset by email. Ask your leader, or an Admin, to set a new one for you. There is no self-service reset, deliberately: a worker without email access would be locked out by one.

I was told I am on the team but I have no login

The most junior role, Booth Member, has no password and no way to sign in at all. That role is a record the team holds, not an account — so there is nothing missing and nothing to fix. You can still ask for that record to be removed; see below.

The app is not in my language

English, Hindi and Punjabi are all available. The picker is on the sign-in screen before you sign in, and again in Profile afterwards, so a shared handset can be changed back without signing out.

Notifications are not arriving

Check that notifications are allowed for TAS in your phone's settings — iOS asks once and remembers a refusal. You are only notified about events you were invited to and updates assigned to you, so a quiet day may simply be a quiet day.

The camera, location or microphone will not work

Each is asked for at the moment it is used and can be refused without losing the rest of the app: a registration saves without a photograph and without a location, and only the meeting notetaker uses the microphone. If you refused once and want to change your mind, the switches are in your phone's settings under TAS.

I am working somewhere with no signal

Registrations taken without a signal are held on the phone and sync when one returns. Until a change has synced it exists only on that handset, so do not wipe or reinstall the app with work still waiting on it.

Something in my record is wrong

Ask the person who registered you, or anyone above them, to correct it — they can edit the record. Write to us if you cannot reach them.

I want my account and my data removed

Open Profile in the app and tap Delete my account. If you cannot sign in — or never had a login — use the form on this site instead; it needs no password. Either way we act within 30 days. What is removed and what is kept is set out in the Privacy Policy.

Reporting something serious

If you believe someone is misusing the application, or that data about a person is being handled wrongly, write to executives@humblesolutions.in and say so in the first line. Everyone using TAS is bound by the confidentiality obligation in section 4 of the Terms, and we act on breaches of it.

Who operates this

TAS is operated on behalf of the campaign team by Humble Solutions. Support, corrections and deletion requests all reach the same address: executives@humblesolutions.in.